Help Desk Ticket
A small office uses one LAN subnet. Four computers connect to the same switch and should communicate with the default gateway. One computer cannot reach the gateway or other devices.
- Review each computer's IP address, subnet mask, and gateway.
- Calculate the correct subnet range.
- Find the bad workstation.
- Select the best correction.
Network Diagram
Default Gateway
Router G0/0
IP Address: 192.168.10.65
Subnet Mask: 255.255.255.192 (/26)
PC-A
| IP Address | 192.168.10.66 |
| Subnet Mask | 255.255.255.192 |
| Gateway | 192.168.10.65 |
PC-B
| IP Address | 192.168.10.94 |
| Subnet Mask | 255.255.255.192 |
| Gateway | 192.168.10.65 |
PC-C
| IP Address | 192.168.10.127 |
| Subnet Mask | 255.255.255.192 |
| Gateway | 192.168.10.65 |
PC-D
| IP Address | 192.168.10.100 |
| Subnet Mask | 255.255.255.192 |
| Gateway | 192.168.10.65 |
Subnet Work Area
| Item | Student Work |
|---|---|
| Given CIDR | /26 |
| Subnet Mask | 255.255.255.192 |
| Block Size | 256 - 192 = ______ |
| Subnet Ranges | 0β63, 64β127, 128β191, 192β255 |
| Network Address | 192.168.10.______ |
| Broadcast Address | 192.168.10.______ |
| Usable Host Range | 192.168.10.______ through 192.168.10.______ |
Answer the PBQ
Instructor Answer Key
Bad computer: PC-C
Reason: PC-C is configured with 192.168.10.127/26. In the 192.168.10.64/26 subnet, .127 is the broadcast address and cannot be assigned to a host.
Subnet Breakdown
- Subnet mask: 255.255.255.192
- CIDR: /26
- Block size: 256 - 192 = 64
- Subnet containing gateway: 192.168.10.64/26
- Network address: 192.168.10.64
- First usable: 192.168.10.65
- Last usable: 192.168.10.126
- Broadcast: 192.168.10.127
Fix: Assign PC-C a valid unused host address from 192.168.10.65 through 192.168.10.126.
Instructor Debrief Script
βThis is where subnetting becomes troubleshooting. The numbers tell us who belongs on the same network and which addresses are usable. With a /26, the block size is 64. Since the gateway is 192.168.10.65, the subnet starts at 192.168.10.64. The broadcast address is 192.168.10.127. That means usable hosts are 192.168.10.65 through 192.168.10.126. PC-C is using the broadcast address, so it cannot communicate correctly.β
Variation for extra practice: Change PC-C to 192.168.10.130 /26. Then the failure is caused by PC-C being in a different subnet: 192.168.10.128β191.
Tip: Browser print can turn this into a student handout or PDF.